POST api/CreateTicket/CreateSupportTicket

Request Information

URI Parameters

None.

Body Parameters

CreateTicketParameters
NameDescriptionTypeAdditional information
issue

string

None.

description

string

None.

comments

string

None.

severity

string

None.

priority

string

None.

status

string

None.

functionMode

string

None.

supportID

integer

None.

fileList

Collection of FileDetails

None.

projectId

string

None.

nextReleaseDate

string

None.

assignedTo

string

None.

emailId

string

None.

alternateEmailID

string

None.

Request Formats

application/json, text/json

Sample:
{
  "issue": "sample string 1",
  "description": "sample string 2",
  "comments": "sample string 3",
  "severity": "sample string 4",
  "priority": "sample string 5",
  "status": "sample string 6",
  "functionMode": "sample string 7",
  "supportID": 8,
  "fileList": [
    {
      "fileName": "sample string 1",
      "fileSize": "sample string 2",
      "fileType": "sample string 3",
      "supportID": "sample string 4",
      "fileContent": "sample string 5",
      "filebytes": "QEA="
    },
    {
      "fileName": "sample string 1",
      "fileSize": "sample string 2",
      "fileType": "sample string 3",
      "supportID": "sample string 4",
      "fileContent": "sample string 5",
      "filebytes": "QEA="
    }
  ],
  "projectId": "sample string 9",
  "nextReleaseDate": "sample string 10",
  "assignedTo": "sample string 11",
  "emailId": "sample string 12",
  "alternateEmailID": "sample string 13"
}

application/xml, text/xml

Sample:
<CreateTicketModel.CreateTicketParameters xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/OauthApi.Models">
  <alternateEmailID>sample string 13</alternateEmailID>
  <assignedTo>sample string 11</assignedTo>
  <comments>sample string 3</comments>
  <description>sample string 2</description>
  <emailId>sample string 12</emailId>
  <fileList>
    <FileDetails>
      <fileContent>sample string 5</fileContent>
      <fileName>sample string 1</fileName>
      <fileSize>sample string 2</fileSize>
      <fileType>sample string 3</fileType>
      <filebytes>QEA=</filebytes>
      <supportID>sample string 4</supportID>
    </FileDetails>
    <FileDetails>
      <fileContent>sample string 5</fileContent>
      <fileName>sample string 1</fileName>
      <fileSize>sample string 2</fileSize>
      <fileType>sample string 3</fileType>
      <filebytes>QEA=</filebytes>
      <supportID>sample string 4</supportID>
    </FileDetails>
  </fileList>
  <functionMode>sample string 7</functionMode>
  <issue>sample string 1</issue>
  <nextReleaseDate>sample string 10</nextReleaseDate>
  <priority>sample string 5</priority>
  <projectId>sample string 9</projectId>
  <severity>sample string 4</severity>
  <status>sample string 6</status>
  <supportID>8</supportID>
</CreateTicketModel.CreateTicketParameters>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

IHttpActionResult

None.

Response Formats

application/json, text/json, application/xml, text/xml

Sample:

Sample not available.